Our society often touts the wisdom of elders, while also falling into an unfortunate habit of treating them like children. This practice of talking down to seniors is known as infantilization and can have harmful effects on older individuals’ social, emotional, and mental wellbeing.
As a nonprofit dedicated to promoting healthy and independent living for people 55 years and older, Care Resources wants to help our community learn how to foster dignity and respect when interacting with older adults.
Rachel Sullivan is hyperaware of the negative effects of senior infantilization and advocates for ways to avoid it. In her role as a social worker with the nonprofit, she says an integral part of this process is keeping older adults involved in the decisions of their care.
“We often see caregivers and family members try to take over decision making and life planning for the older adults in their life,” Sullivan says. “While they might need some support, it’s important we remember to invite their input. As you can imagine, it doesn’t feel good to feel like you have no control over your own life.
“Older adults know their bodies better than anyone else, and they’re very willing to open up and express their needs and preferences. Sometimes it’s just a matter of giving them the time and space to hear their options and respond.”
At Care Resources, participants are at the center of all services, which include primary and home care, rehabilitation, nutrition services, and more. They’re supported by a care team who works with participants and families to develop a comprehensive care plan unique to their needs.
“We make it a team effort and ensure everyone feels heard, starting with the participant,” Sullivan explains. “In the end, it’s the participant’s own goals and their life we’re supporting. It’s up to them to decide what they’re willing to do and to follow through on the care plan.”
The nonprofit also involves participants in deciding how to spend their time with Care Resources, as well as suggesting new activities for the Day Center.
“We empower participants to tell us what would make their day the most enjoyable and follow their lead,” she says.
When it comes to talking with older adults, Sullivan notes the words and tone of voice we use can make a big difference. Avoid using terms of endearment like “sweetie” or “buddy,” which can be condescending.
“Talk to them like the adults they are,” she says. “They have a lot of wisdom and life stories that are rewarding to hear if you get them to open up over normal, adult conversations. Take the time to listen to their experiences, ideas, and concerns.”
Be aware more serious topics may come up in conversation as Sullivan notes depression, anxiety, grief, and loneliness are common for older adults.
“If they bring up any mental health concerns, let them share what’s going on and tell them there’s nothing to be ashamed about,” Sullivan says. “Seek a professional’s help to get them the medication and support they need so they can be involved in the things they enjoy in the community and not feel isolated anymore.”
Some more physical aging concerns, such as incontinence and accidental falls, may also come to the forefront when having open conversations about their care.
“We recognize there are some health conditions that can feel embarrassing to share and ask for help with,” Sullivan says. “At Care Resources, we look to provide as much privacy, dignity and respect as possible and focus on ways to improve independence. This helps participants live life the way they want, but with supports in place to keep them safe and comfortable.”
For more information call 800.610.6299 or visit careresources.org.
Last updated 1.3.2025 I H5610_WEB
